1. Who is responsible?
ORBIT Elevations BV
Klein-Heidestraat 31, 3670 Oudsbergen, Belgium
Company number: 1041.998.249
VAT number: BE 1041.998.249
RPR Antwerpen
Email: [email protected]
2. Which data do we process, and why?
| Situation | Data | Purpose | Legal basis | Retention |
|---|---|---|---|---|
| You contact us via the form or by email | Name, organisation, email address, phone number (optional), organisation size, interest and your message | Answering your question and preparing an introduction | Your consent and our legitimate interest in responding to your question | Up to 24 months after the last contact, unless a collaboration follows |
| We work together or prepare a quotation | Contact and billing details of contact persons | Performance of the contract, invoicing and follow-up | Performance of a contract and legal obligations | For the duration of the collaboration, accounting records up to 10 years |
| You complete the Readiness Scan | Your answers | Showing your result | Your answers stay in your browser. If you request a report, we receive your answers, name, organisation and email address based on your consent | In your browser until you close the window; for a report request up to 24 months after the last contact |
| You visit the website | Technical data such as IP address and browser type, processed by hosting and font services | Displaying the website securely and correctly | Legitimate interest | According to the terms of those services |
3. Who do we share data with?
We never sell your data. We only share it with service providers that help us, such as email and office software, hosting and accounting, as far as necessary and with agreements on confidentiality and security.
4. Transfers outside the EU
We prefer service providers that process data in the European Economic Area. If processing takes place outside the EEA, it is only with appropriate safeguards such as an adequacy decision or standard contractual clauses.
5. Client data in projects
When we process personal data on behalf of a client in a project, we do so as a processor, following the client’s instructions and on the basis of a data processing agreement. We do not train AI models on client data.
6. Security
We take appropriate technical and organisational measures, such as access management, multi-factor authentication and encryption where possible.
7. Your rights
You have the right of access, rectification, erasure, restriction, portability and objection, and you can withdraw consent at any time. Send your request to [email protected]. We respond within one month.
8. Complaints
You can lodge a complaint with the Belgian Data Protection Authority, Rue de la Presse 35, 1000 Brussels, dataprotectionauthority.be.